Tawasul system is a system specialized in submitting inquiries, complaints and suggestions, following up on requests and technical support, in an electronic form without the need to visit SCFHS branches.

The application must be submitted by the client himself and he will be responsible for the information included and any error in the information will lead to the rejection of the application.

The “Contact the Secretary-General” service aims to enhance customer satisfaction by handling complaints, requests, and reports that require escalation to officials of the Saudi Commission for Health Specialties. This service is part of the Commission’s ongoing commitment to improving the quality of services provided and elevating the level of interaction with clients through official digital channels.

The request must be submitted by the client personally, and he will be responsible for the accuracy of the information provided in the request. and Any incorrect information may lead to the rejection of the request.

You can book an appointment through the system to visit one of the Saudi Commission for Health Specialties' branches around the Kingdom and meet a customer service representative to answer your inquiries and follow up on your requests.

You can book an appointment through the system to communicate via Microsoft Teams application and meet a customer service representative to answer your inquiries and follow up on your requests.

https://scfhs.org.sa/en/tawasul#tawasol-formYou can book an appointment through the system to communicate by phone with a customer service representative to answer your inquiries and follow up on your requests.

Our goal is to provide you with the best service by listening to complaints and suggestions for improvement purposes in order of the health practitioner to have the best experience.

Note : If there is a complaint about a technical problem, you can submit the request through Tawasul system, Click here!